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Customer Service Executive – Freight Forwarding

Company

ExecSearch

Location

Subang Jaya, Selangor

Type

Full-time

job description

Job Responsibilities

  • Handle and coordinate customers’ shipment arrangements to ensure smooth, timely execution.
  • Liaise with overseas agents to arrange and monitor shipment movements.
  • Respond promptly to customer inquiries via email, phone, or other communication channels.
  • Compile shipment documentation and ensure accuracy and completeness of required documents.
  • Prepare relevant reports related to shipment activities and customer requirements.
  • Coordinate closely with the Sales and Operations teams to ensure efficient service delivery.
  • Undertake additional tasks or responsibilities as assigned by Management from time to time.
  • Support and contribute towards achieving the Company’s operational and service objectives.

    • Job Requirements

  • Minimum Diploma or Bachelor’s Degree in any relevant field.
  • At least 2 years of working experience in the freight forwarding or logistics indu...

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