Train Team Leads to build a high-performing, positive team environment to provide top-notch customer service.
Manage the daily activities of various Customer Service departments.
Evaluate team procedures and identify areas for improvement.
Review performance reports and suggest ways to increase efficiency.
Resolve escalated customer issues promptly.
Minimum Requirements
Bachelor’s degree.
3+ years of customer service management experience.
Demonstrated ability to effectively coach and develop a high-performing team.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program th...