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Customer Service Correspondent

Company

Zumtobel

Location

Copenhagen, Capital Region of Denmark

Type

Full-time

Your job

Main accountabilities include
  • Evaluate incoming tasks and projects with sales colleagues.
  • Provide customers with product information, advice, price assignment, delivery times.
  • Provide correct product information or alternative solutions as a proposal.
  • Responsible for the customer service mailbox.
  • Driving our solution based selling approach.
  • Overall order handling and management.
    • Your profile What we are looking for
  • SAP and Salesforce knowledge of a high level.
  • Strong customer service skills are required.
  • Experience of sales order management.
  • Experience of building relationships with internal and external stakeholders and customers.
  • Fluent Danish and English is required for this role to effectively communicate.

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