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Customer Service Coordinator

Company

Michael Page

Location

Poland, Poland

Type

Full-time


  • Supervise and coordinate after-sales support activities to ensure customer satisfaction.

  • Monitor and improve after-sales processes to enhance efficiency and effectiveness.

  • Resolve customer issues and complaints in a timely and professional manner.

  • Collaborate with internal departments to ensure seamless service delivery.

  • Train and mentor team members to maintain high service standards.

  • Prepare and present reports on after-sales performance metrics.

  • Identify opportunities for process improvements and implement solutions.

  • Ensure compliance with company policies and industry standards.

Work in an international environment with a high-quality product.Nowa Wieś Wrocławska

  • Proven experience in customer service or after-sales roles within the industrial or manufacturing industry.

  • Strong leadership and team management skills.

  • Excellent problem-solving ...

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