Customer Service Coordinator

Location: Leeds

Employment Type: Permanent

Hybrid Scheduler: Set rota for in-office and work-from-home days

Summary: We’re currently looking to recruit a Customer Service Coordinator to play a key role and help power our team forward by managing all work requests, billing and project assistance. We’re ideally seeking individuals who are super organised and great at problem solving while providing excellent customer service to our clients.

Key Deliverables

• Resolve complex customer issues and reach mutually beneficial solutions
• Use problem‑solving skills and geographical knowledge of the UK to allocate work in the most efficient way possible
• Raise PO’s and check orders
• Manage multiple projects simultaneously
• Collate required permits and other documentation to ensure work can go ahead as planned and in line with health and saf...