This permanent role as a Customer Service Coordinator offers the opportunity to play a vital part in delivering exceptional service within the industrial and manufacturing sector. Based in Leeds, this position is ideal for someone looking to thrive in a fast-paced and rewarding customer service environment.

Client Details

The employer is a well-established organisation within the industrial and manufacturing industry. As a medium-sized company, they are committed to operational excellence and customer satisfaction, providing high-quality products and services to clients.

Description

Respond promptly and professionally to customer inquiries via phone and email.
Process customer orders accurately and efficiently using internal systems.
Coordinate with internal departments to ensure timely delivery of products and services.
Maintain detailed and accurate records of customer interactions and transactions.
Resolve customer issues by identifying soluti...