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Customer Service - Construction Experience Mandatory

Company

Green Attic Insulation

Location

desde casa, desde casa

Type

Full-time

**Pay**: MX$140.00 - MX$180.00 per hour
Job description:
We are seeking a **Remote Operations Coordinator** to support our insulation and roofing projects. This role combines **logistics coordination and customer service**, ensuring crews, vendors, and clients are supported so projects run smoothly, on time, and to high standards.
**Responsibilities**
- Act as the main point of contact for crews, vendors, and project managers, providing strong customer service and conflict resolution.
- Schedule and coordinate U.S.based field crews, ensuring they have the right materials and support.
- Oversee procurement, delivery, and inventory of materials and equipment to avoid delays and control costs.
- Anticipate and resolve operational issues through proactive communication.
- Track project progress, productivity, and KPIs; prepare reports with recommendations for improvement.
**Requirements**:
- 2+ years in **construction operations, logistics, or project coordina...

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