Customer Service Broker

Aon exists to shape decisions for the better - to protect and enrich the lives of people in Aotearoa, and around the world. Our colleagues provide our clients in over 120 countries and sovereignties with advice and solutions that give them clarity and confidence to make better decisions to protect and grow their business.

What the mahi looks like

This role provides Customer Support, Service and Solutions to clients in our Group Schemes portfolio. As a Customer Service Broker, you will utilise your experience in assisting the broader team in handling our more complex needs.

• Provide service and support to our larger accounts within the Group Schemes portfolio
• Work collaboratively with our leadership team providing additional support with the coaching and mentoring of the team
• Reviewing and updating procedures, as well as effectively recording and distributing these changes as necessary