🍁 SearchCanadaJobs.com

Customer Service - Associate ( Talent Pool - Exotic Languages)

Company

Genpact South Africa Proprietary Limited

Location

johannesburg, gauteng

Type

Full-time

Job Responsibilities

Support with Client Onsite and Remote audits.

Partner with support and global teams for compliance deliverables.

Partner with Operations teams to drive risk training, process controls, and risk assessments.

Partner with global risk teams to enhance process controls and reporting.

Driving Derisk drives on data privacy, social media, and others to enhance risk culture.

Reporting risk, action planning, and follow-up for closure of risk mitigation.

Drive data privacy assessments for the account.

Drive remediations of gaps from data privacy assessments.

Understand compliance and other regulatory requirements to process guidelines.

Report for compliance defects and seek action closure within defined timelines.

Understand confidentiality of reporting within the role.

Complete floor walks and report suspicious activities.

Establish SOPs according to the role requirement.

...

🍁 Ready to Apply?

Take the next step in your Canadian career

Apply Now