Customer Service Associate

Company

chubb fire & security

Location

singapore, singapore

Type

Full-time

             Job Description   Handle billing, quotations, service agreements and dispute management for SCDF/SPF false alarm and monitoring contracts.  
 Coordinate PO follow-ups, invoices, renewals, recurring billing and account creation in SAP/FMS/CMS.  
 Maintain contract databases, monthly false alarm lists, credit checks and client portal administration.  
 Liaise with finance vendors, prepare reports, waiver notices, insurance updates and regulatory documents.  
 Support internal coordination and procurement activities to ensure timely service delivery.   
 Qualification    Minimum GCE 'O' Level or Diploma qualification.  
 Fluent in spoken and written English.  
 Proficient in Microsoft Office applications (Outlook, Excel, and Word).  
 Basic knowledge of fire and security alarm systems is an advantage.  
 Strong computer literacy and advanced administrative skills.  
 Experi...
        

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Customer Service Associate

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