Customer Service Assistant (Nights)

Birmingham, Gough Street

Hourly Rate: £13.45

Contract: Permanent, 40 hours per week

Working Hours: 4 nights on/4 nights off between the hours of 9pm - 7am

Our Night-Time Customer Service Assistant

Provide an exceptional & personalised service to residents by anticipating and delivering to their needs; offering information on local attractions, and handling enquiries with a focus on creating a seamless and positive experience, whilst maintaining the upkeep of our site & facilities.

• Front of House / Reception; greet and welcome students and guests with a warm, friendly and vibrant attitude.
• Be on hand for questions which may arise.
• Maintain the upkeep of our premium site & facilities; communal areas must be cleaned and maintained to a high standard throughout the night-time shift during periods when students & guests are in the shared spaces and during the quiet...