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Customer Service Assistant (Logistics)

Company

ZEN CAREER PTE. LTD.

Location

singapore, singapore

Type

Full-time

Basic information:
  • Monday to Friday 9am to 6pm
    Alt Saturdays 9am to 1pm
  • Basic UP $3200
  • Location: Aljunied
  • Bonus provided
Job Scope:
  • Manage daily operational and administrative duties efficiently
  • Attend to customers’ enquiries and provide customer service support
  • Coordinate bookings, shipments, and operational arrangements with customers
  • Prepare and process documentation for drivers and logistics operationsCreate and update job entries and booking records accurately
  • Maintain proper filing systems and documentation records
  • Handle customer feedback and resolve complaints professionally
  • Provide administrative support and assist the direct superior as required
Additional Information:
  • Min 1 year of relevant experience in the logistics/supply chain industry
  • Min Diploma
  • Basic Microsoft Word and Excel
    • ...

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