• Full time, fixed term until 30th September 2027

• Opportunity to lead a high-performing customer support team in a fast-pace environment

• Base Salary $112,628 + 17% superannuation

• Professional development opportunities

• Flexible working conditions: up to 2 days working from home on a 5-day week

About the opportunity

We are seeking a Customer Service and Programs Team Lead to oversee a fast-paced customer support function within the Centre for Continuing Education. This role leads a dedicated team delivering enquiry management and administrative support, ensuring excellent service outcomes for our students and facilitators at CCE building and online. You will play a key role in overseeing a wide range of student enquiries into our public program, facilitator coordination, and actively contribute to CCE’s annual cycle of business planning and reporting.