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Customer Service Agent – Transport

Company

Bedard Ressources

Location

Pointe-Claire, Quebec

Type

Permanent

Tasks

  • Provide customer service to clients regarding shipments and deliveries.
  • Manage OS&D (Over, Short & Damage).
  • Track shipments and resolve transportation-related issues.
  • Enter and update information in the AS400 system.
  • Communicate effectively with clients, drivers, and internal teams.
  • Perform various administrative tasks related to transportation operations.
  • Perform any other duties related to the position.

    • Advantages

  • Comprehensive group insurance paid by the employer.
  • Pension plan.
  • Annual bonus starting at 5%.
  • 3 personal days.
  • 10 sick days.
  • 10 public holidays.

    • Job requirements

  • Minimum 1 year of customer service experience in transportation or logistics.
  • Experience with OS&D.
  • Experience with AS400.
  • Bilingualism (French and English) required. 50% use of Engli...

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