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Customer Service Agent

Company

Robert Half Office Team

Location

San Diego, CA

Type

Full-time

Description
Our client is seeking a professional and customer-focused Customer Service Agent to join their team. This role is ideal for someone who enjoys helping others, resolving issues, and delivering a positive customer experience in a fast-paced environment.


Key Responsibilities:

+ Respond to customer inquiries via phone, email, and chat in a timely and professional manner

+ Resolve customer concerns and escalate issues when appropriate

+ Maintain accurate records of customer interactions and account updates

+ Provide information regarding products, services, orders, or accounts

+ Collaborate with internal teams to ensure customer needs are met

+ Support additional administrative and service-related tasks as needed


Requirements

+ 1+ year of customer service, call center, or client support experience

+ Strong verbal and written communication skills

+ Excellent proble...

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