Kushesh Express is looking for an experienced and professional Customer Service Agent to join our team.



The successful candidate must have strong logistics, courier, and distribution experience and be able to manage escalations, customer accounts, shipment tracking, POD requests, and operational follow-ups professionally and efficiently.



Minimum Requirements

Minimum 3–5 years experience in logistics, courier, or distribution

MUST have logistics/distribution experience — candidates without this experience will not be considered

Strong communication and problem-solving skills

Experience with tracking systems and Microsoft Office

Ability to work independently and manage multiple tasks under pressure

Strong administrative and reporting skills

Must be a good cultural fit within the team and company environment

Advantageous

Healthcare logistics experience

Winfreight knowledge

Team leade...