Deliver exceptional customer service at the Northern Station as a Customer Service Agent. Engage with passengers, handle baggage, and manage inquiries about flights and fares.
This temporary role involves working closely with team members to ensure quality service standards while addressing passenger needs. You will assist in preparing boarding passes, check baggage, and maintain accurate sales reports. Your role is crucial in tracking lost or delayed baggage, ensuring smooth operations, and supporting on-time aircraft departures.
Key Responsibilities:
• Provide customer service regarding flights and fares
• Prepare boarding passes and check baggage
• Calculate excess baggage costs accurately
• Trace lost or delayed baggage for customers
• Relay operational messages to the control department
Requirements:
• Experience with computerized reservation systems
• Excellent communication and customer service skills
• Ability to perform heavy lifting
• Enthu...