Customer Service Agent
Company: Digi Sparo
Job Type: Full-Time
Salary: Rs. 40,000 per month
Shift: Evening / Night Shift
Job Overview
Digi Sparo is seeking a dedicated and professional Customer Service Agent to join our team. The ideal candidate will be responsible for handling customer inquiries, providing accurate information, and ensuring a positive customer experience. This role requires strong communication skills and the ability to resolve issues efficiently.
Key Responsibilities
Handle inbound and outbound customer calls professionally.
Respond to customer inquiries via phone, email, or messaging platforms.
Provide accurate information about company services.
Resolve customer concerns in a timely and effective manner.
Maintain records of customer interactions in the system.
Follow company policies and service standards.
Meet performance and quality targets.
Qualifications & Requirements
Minimum Intermediate / Bachel...