Description

• Handle customer inquiries and provide knowledgeable answers to questions
• Assist customers with order processing and product-related issues
• Resolve customer complaints in a timely and effective manner
• Maintain accurate records of customer interactions and transactions
• Work collaboratively with team members to improve service delivery

Requirements

• Educational Qualifications: Bachelor’s degree in Business Administration or a related field
• Experience Level: 5–8 years of relevant experience in customer service
• Skills and Competencies: Excellent communication and interpersonal skills
• Skills and Competencies: Proficiency in CRM software and Microsoft Office Suite
• Qualities and Traits: Strong problem-solving abilities and a customer-centric attitude
• Qualities and Traits: Ability to work ...