Step into the vibrant role of a Customer Service Agent with Jazz, representing Air Canada Express. Assist passengers with check-ins, manage baggage, and ensure a smooth boarding process.
As part of the Jazz team, your responsibilities include welcoming travelers, utilizing our computerized systems for check-ins, and addressing any customer inquiries. You will play a critical role in creating a positive travel experience, ensuring that safety and support remain your top priorities. Manage customer needs effectively in a busy airport setting.
Key Responsibilities:
• Greeting passengers and processing their check-ins efficiently
• Performing baggage weighing and excess charge calculations
• Providing announcements and assisting other team members
• Handling customer inquiries and complaints professionally
• Supporting special needs passengers during boarding
Requirements:
• High school diploma or similar educational background
• At least one year of relevant ...