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Customer Service Advisor (m,f)– French or Italian Speaker: Online Payment Solution

Company

Personalbüro U. Herrmann

Location

Athens, Attica

Type

FULL TIME

Start: Italian: 20.07. or French 27.07.  or 07.09.26

We are epartnering with a leading global customer experience provider to recruit French-speaking AML Analysts for an on-site role in Athens, Greece.

In this role, you will support Financial Services a fast-growing financial services environment, focusing on anti-money laundering (AML) processes, transaction monitoring, and risk analysis. You will play a key role in ensuring compliance and maintaining high standards in financial security.


Your Role

  • Analyze alerts based on priority and within defined timelines, following regulatory requirements
  • Conduct due diligence checks and gather supporting documentation for investigations
  • Perform AML/CFT risk assessments and enhanced reviews on flagged cases
  • Identify suspicious patterns and unusual financial activity
  • Make well-supported decisions based on predefined procedures and risk scenarios
  • Review account state...

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