Customer Service Advisor

Looking for your next customer service opportunity?

We're recruiting on behalf of a well-established, premium service provider for an experienced Customer Service Advisor to join their friendly and supportive team based in Earlsfield.

If you're passionate about delivering exceptional customer service, thrive in a fast-paced environment, and enjoy solving problems, this could be the perfect opportunity for you.

Responsibilities:

* Be the first point of contact for customers via phone and email, delivering a professional and friendly service.

* Take ownership of customer enquiries, resolving issues efficiently and ensuring every interaction ends with a positive outcome.

* Manage engineers' diaries and installation schedules using an electronic booking system.

* Accurately update customer information and job details across scheduling and account management systems.

* Liaise with internal depa...