We’re on the lookout for Customer Support Advisors to be the friendly voice of our team in our Hemel Hempstead office. You’ll support consumers through their entire leasing journey - from their initial order right through to delivery and end of contract. It’s a role with plenty of variety, where no two days are the same and you’ll make a real difference to how our customers feel.
You’ll be the person customers turn to when they need answers, support or reassurance. That means working closely with dealers, leasing companies and teams across Autotrader to keep things moving and solve problems quickly. You’ll handle a mix of calls and emails, using your initiative to resolve queries first time where you can and keeping customers updated along the way.
Multi-tasking is a must in this role, as is a high level of attention to detail. Your ability to juggle multiple tasks while maintaining excellent service will make a significant impact on the ov...