Work and live in Greece as a customer service advisor at Pandora. Discover new countries, enjoy sunny beaches and learn a new language. Competitive salary, bonus and relocation package. Apply now for this unique opportunity!
Your Profile
Language skills: Native Dutch speaker (C2)
English skills: Proficient (C1)
Technical skills: Very good understanding of technology
Strong communication skills and a customer-oriented attitude.
Your Responsibilities
Responding to requests from eCommerce customers via various communication channels, including telephone and email.
Maintaining strong customer relationships by addressing queries and issues, such as upselling orders, troubleshooting, handling fraudulent orders, and processing returns.
Staying up to date with current promotions and informing customers about new offers.
Assisting with common customer queries, such as ‘Where is my order?’ and ‘How can I get my money back?’
Benef...