Customer Service Administrator

Can you bring your administrative skills to our Customer Service team? Join our team in Willenhall (UK) and enjoy a collaborative culture that empowers you to build a career you can be proud of.

What you would do as our Customer Service Administrator

We are looking for a Customer Service Administrator to take care of our customers' requirements.

You would also:

• Respond to and deal with issues relating to orders and deliveries from customers effectively to minimise the effect on the customer and cost to the business.
• Deal with queries as quickly as possible, maintaining a helpful and friendly approach, avoiding repeat calls for the same issue.
• Develop effective relationships with existing customers by promoting products and services and promotions within the business unit where applicable.
• Manage customer concerns process applicable to the business unit in line with local busines...