Your newpany

Hays are recruiting for a permanent Customer Service Administrator based in Oldham. You will be joining a well-established and highly regarded organisation operating within a fast-paced manufacturing industry.

Your new roleAs a Customer Service Administrator, you will play a key role in supporting day-to-day operations and ensuring an excellent customer experience. Acting as a central point of contact, you will handle a variety of administrative and customer service tasks in a busy office environment.
Your responsibilities will include:

Managing iing calls and emails from customers in a professional and timely manner

Processing orders, bookings, and service requests accurately

Updating internal systems with customer and job information

Liaising with internal teams to coordinate service delivery

Resolving customer queries and escalating issues where required

Supporting the wider team with gen...