Overview

Reporting to the Head of Services you will be responsible for the smooth running of our administrative functions across the department. This role is customer support and therefore requires an excellent telephone manner and commitment to outstanding support of our customers’ needs. You will have a keen understanding of the services we are able to provide and an interest in refining our processes to optimise the customer experience.

Personal Specification

• Good organisational and planning skills
• Ability to work under pressure to tight deadlines
• Great attention to detail
• A team player with interpersonal and collaboration skills
• Able to demonstrate prioritisation skills when multi-tasking
• Pleasant telephone manner
• Ability to work collaboratively with third parties to supply consumable items
• Strong IT literacy and a keen interest in exploring AI and automation solutions

Som...