As Customer Service Administrator you will joining a small, busy service team. The role is based on site in Buckingham, is full time and permanent offering a salary of up to £26,000. Working for a highly successful business who have worked in the garage equipment sector for decades.

Purpose of the role:

Supporting the service team providing high levels of customer service, maintaining the database and administration.

Key Accountabilities of the Customer Service Administrator:

Be first point of contact for customers

Providing high levels of customer care over the phone and via email

Liaise with customers, resolving any queries quickly and efficiently

Generate system based quotes and invoices

Support with coordinating service administration

Contact customers to confirm proposed dates and obtain order numbers for scheduled work

Maintain database all customer records

Skills Required for the Service Administrator...