Job Title: Customer Service Administrator

Location: Antrim
Hours: Monday - Friday, 09:00-17:00
Contract: Temporary - Permanent
Salary: £13.19 per hour

Our client is a well-established and rapidly growing organisation within the courier and logistics sector, supporting businesses and individuals with reliable parcel delivery and distribution services across Northern Ireland and beyond.

Operating in a fast-paced, service-driven environment, they are known for their strong local presence, commitment to customer service, and ability to handle high volumes of deliveries efficiently. Due to continued growth, they are seeking a Customer Service Administrator to join their team and support day-to-day operations.

Key Responsibilities (Not exhaustive)

1. Ensure all calls, emails, online enquiries, and collection requests are responded to within agreed service levels
2. Process and coordinate customer freight and collection req...