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Customer Service Administrator (3-6 months Fixed-Term Contract)

Company

AJ Bell

Location

Manchester, England

Type

full-time

Job Description

We're now looking to extra support across a number of our teams within our Customer Services area. If you're immediately available and looking to gain experience in the financial services this could be a great opportunity for you!

The purpose of the role is to provide administration support for transfers in processes across our product offering. Responsibilities include:

  • Handling communications between customers, third parties, and other business areas etc.
  • Administering transfer cases. 
  • Maintaining accurate records on our databases and consistently monitoring the progress of cases.
  • Producing letters and emails.
  • Working efficiently with internal systems .

Knowledge & Experience: 

  • You will have a minimum of 5 GCSE's grades 9-4 (A*-C) or equivalent including Maths and English.
  • Ability and commitment to deliver excellent customer service skills

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