Job Description
We're now looking to extra support across a number of our teams within our Customer Services area. If you're immediately available and looking to gain experience in the financial services this could be a great opportunity for you!
The purpose of the role is to provide administration support for transfers in processes across our product offering. Responsibilities include:
- Handling communications between customers, third parties, and other business areas etc.
- Administering transfer cases.
- Maintaining accurate records on our databases and consistently monitoring the progress of cases.
- Producing letters and emails.
- Working efficiently with internal systems .
Knowledge & Experience:
- You will have a minimum of 5 GCSE's grades 9-4 (A*-C) or equivalent including Maths and English.
- Ability and commitment to deliver excellent customer service skills