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Customer Service & Admin Executive

Company

Confidential

Location

singapore, singapore

Type

Full-time

I have a F&B client looking for Customer Service cum Admin Executive

Location: near to One North MRT
Monday to Friday 9am to 6pm
With Sales Comms

Customer Service Function
  • Manage inbound and outbound sales inquiries and order via phone, whatsapp, email, and messaging platforms (Ig and facebook)
  • Build and maintain relationships with corporate clients and solve their order issues
  • Promote bakery products, seasonal offerings, and customized solutions to customers
  • Prepare and follow up on quotations, proposals, and orders
  • Co-ordinate school pantry orders and pop up events
  • Coordinate closely with production and delivery teams to ensure timely fulfillment
  • Achieve monthly sales targets and KPIs
  • Support operations including packing for bulk order to ensure order fulfilment
  • Prepare quotations, sales orders, invoices, and delivery documentation
  • Coordinate with operations team and cu...

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