Customer Service & Admin Assistant

£12.71 per hour | Contract until January Shift options: Sun–Wed or Wed–Sat Hours: 10am – 6pm

⭐ About the Role

We’re looking for a proactive Customer Service & Admin Assistant to join a busy, friendly team supporting customers with their delivery bookings. This role is ideal for someone who enjoys problem‑solving, speaking with customers, and keeping things running smoothly behind the scenes.

Key Responsibilities

Calling customers to reschedule delivery dates and times

Preventing failed deliveries by confirming access, availability, and booking details

Providing excellent customer service with a confident, professional phone manner

Updating internal systems and maintaining accurate records

General administration and database use to support the wider team

What We’re Looking For

Strong communication and telephone skills

A calm, friendly approach to customer conver...