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Customer Relationship Manager

Company

Hi Vis Hire

Location

Falkirk, Scotland

Type

Full-time

Job Description

Hi Vis Hire, Specialist Recruiters for the Hire industry has a fantastic opportunity for a Customer Relationship Manager to join a leading hirer of Accommodation/ Portable Welfare units, Portable Toilets, Storage solutions, Tower Lights and Fencing at their depot near Falkirk

The Customer Relationship Manager will be responsible for ensuring that all aspects of service delivery to customers meets or exceeds agreed service levels and that any improvements or changes required are implemented efficiently. This role is about building strong relationships with existing customers or lapsed customers to ensure that business opportunities are maximised

Candidates should have

  • Previous success in a Business to Business Customer Service role
  • Experience in outbound calling including formulating call plans and gathering information
  • Excellent communication and customer relationship building skills, comfortable dealing with a w...
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