Customer Relations Representative, India

At FLS, service is at the heart of everything we do.

We are looking for a Customer Relations Representative (CRR) to act as the vital link between our strategic customers and our internal operations. This is a mission-critical role where you’ll translate customer demand, insights, and feedback into actionable operational plans ensuring seamless coordination, supply reliability, and service excellence.

This is not a sales-target-driven role. This is about operational alignment, customer partnership, and execution excellence.

About the Role

As a CRR, you will serve as the primary point of contact between FLS and designated customers, ensuring expectations are clearly understood, internally aligned, and consistently delivered.

You will operate at a tactical level, coordinating across Sales, Demand Planning, Manufacturing, Repairs, Field Services, and Supply Chain to ensure customer require...