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CUSTOMER RELATIONS OFFICER

Company

Grand Canyon Multi-Holdings, Inc.

Location

Calamba, Laguna

Type

Full-time

QUALIFICATIONS:

  1. Computer literate
  2. Can do multi-tasking in minimum supervision
  3. With pleasing personality
  4. Excellent in Verbal and Written communication skills
  5. Strong problem solving skills
  6. With Customer Relations Officer is an advantage

DUTIES & RESPONSIBILITIES:

  • Respond to customer inquiries and provide information or assistance as needed
  • Handle customer complaints and work towards resolving them in a timely and satisfactory manner
  • Maintain a high level of professionalism in all customers interactions
  • Collaborate with internal teams to address customer needs and improve
  • Stay up to date on company policies, products and services
  • Proactively reach out to customers to ensure their satisfaction and address any potential issues

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