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Customer Relations Coordinator

Company

Forward Air

Location

Groveport, OH

Type

Full-time

Position: Customer Relations Coordinator

Pay Rate: $22.00 per hour

Schedule: Mon - Fri 8am to Finish

Job Description:

The Customer Relations Coordinator is responsible for supporting daily warehouse and office operations by managing administrative functions, maintaining accurate records, and serving as a key point of contact for customers, drivers, and internal teams. This role ensures timely communication regarding freight availability, processes domestic and international documentation, assists with inventory and manifest management, and provides exceptional customer service by resolving inquiries and supporting operational needs. The Customer Relations Coordinator works closely with multiple departments to ensure efficient workflow, compliance with company policies and safety regulations, and continuous improvement of administrative processes while maintaining a clean, organized, and secure work environment. This position may also provide ...

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