At Parkdean Resorts, our guests are at the heart of everything we do - and our Customer Support Advisors play a vital role in ensuring every experience is a great one. We’re looking for a confident, knowledgeable, and people-focused professional to join our team and act as a trusted link between our customers, park teams, and senior stakeholders.
In this advisory role, you’ll bring sound judgement, strong relationship-building skills, and the ability to navigate complex or sensitive situations with professionalism and care. You’ll help ensure our complaint-handling processes are clear, consistent, and aligned with both regulatory standards and our commitment to exceptional service.