The Customer Quality Engineer supports strategic customer accounts with direct customer interface to drive quality improvement, responding to customer issues with crisp communication, and providing strong problem resolution. Responsible for maintaining customer contacts regarding all quality related activities during product development, product release, production start and series production. Coordinate analysis of products in response to customer complaints, initiating rapid corrective measures and the establishment of permanent corrective actions to improve processes, service and products.

Responsibilities

• Analyze, solve and control production quality problems on time to meet the customer requirements
• In charge of Measurement System Analysis and Statistical Process Control for key processes
• Ensure a smooth and timely launch of new and changed products
• Coordinates customer returns and uses Sensata tools to provide frequent status ...