Come Innovate Motion with Us

The Customer Quality Engineer is the Voice of the Customer within the Murten organization. In close collaboration with our Customer Quality team in Serbia and Hungary, you will manage customer complaints and escalations, coordinate change management activities and PPAP submissions, and ensure effective communication between customers and internal stakeholders to achieve the highest level of customer satisfaction.

Your responsibilities will be:

• Act as the primary customer quality interface and ensure a high level of customer satisfaction
• Manage customer complaints and escalations in close collaboration with our Customer Quality team in Serbia/Hungary and the relevant production, engineering and quality departments, ensuring robust problem-solving, effective communication and timely closure of 8D reports
• Own the internal and external change management process, including change requests, customer notificati...