About the Role
As a Customer Operations Associate, you'll be the connective tissue between our
clients, project teams, and leadership. Your work helps ensure that nothing slips through
the cracks emails get answered, reports get delivered, calendars stay aligned, and
clients feel supported every step of the way.
This is a fully remote role, ideal for someone who thrives in a structured but flexible
work environment, communicates clearly, and loves creating smooth, thoughtful
experiences for customers and colleagues alike.
What You'll Do
Managing and responding to client emails keeping tone professional, warm, and
clear
Helping schedule and coordinate meetings between clients and engineering
teams
Assisting with project logistics sending files, managing shared folders, and
following up on document...