The Customer Liaison Officer will work directly in the community alongside our Operational teams interacting with our external customers face to face. Working alongside our Operational engineering teams, providing our customers with specific information regarding the utilities work taking place, capturing vital personal data and obtaining feedback following the completion of the work. To deliver face to face customer feedback to our Operational Teams, giving coaching on how to improve their Customer Scores and comments.
This role covers Luton, St Albans and the Outer Met. It is a permanent role, with a van provided. A driving licence is essential for this role.
At Costain, we believe diverse perspectives drive innovation. If you’re passionate about making a positive impact and think you can bring value to our team, we’d love to hear from you—even if you don’t tick every box. Your unique skills and experiences ...