JOB DESCRIPTION

The Housing & Neighbourhoods team at The Guinness Partnership play a crucial role in safeguarding our communities and delivering our social purpose: providing safe, high‑quality homes and essential housing services to our residents.

We have a new opportunity for a Customer Liaison Officer to join us on a 12 month fixed term contract. This is a field-based role requiring regular travel across your designated area, covering Redruth and the surrounding areas.

As a visible presence within our neighbourhoods, you will be the face of Guinness, providing an accessible service to both homeowners and tenants. Working in a mobile way, you will spend much of your time out in your patch, meeting residents, building relationships, and resolving issues.

You will collaborate closely with Estate Services and other Guinness teams to deliver quick, efficient solutions that create positive outcomes for our residents.

You will also be able to ...