Transform data into actionable insights with RCL as a Customer Insights Analyst. Leverage your analytical skills to drive customer-centric strategies in a hybrid work environment.
As a Customer Insights Analyst for Reitmans Canada Limited, you'll analyze customer behavior and transactional data, collaborating with Marketing and Digital teams to enhance customer acquisition, retention, and lifetime value. Your analytical rigor will support strategic decision-making while ensuring data integrity and accuracy across reporting functions.
Key Responsibilities:
• Analyze customer data to identify growth opportunities
• Develop customer segmentations for targeted communications
• Build dashboards to track customer KPIs
• Partner with teams to optimize campaigns and loyalty programs
• Leverage databases to create a holistic view of customers
Requirements:
• Bachelor's degree in analytics or related field
• 3–5+ ye...