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Customer Experience Representative (Italian Speaking)

Company

hays-gcj-v4-pd-online

Location

Northampton, England

Type

FULL_TIME

Customer Experience Representative (Italian Speaking)
Due to exciting business expansion into the Mediterranean market, our client is seeking a bilingual Italian Customer Experience Representative to join their team.

In this role, you will be the primary voice for our Italian-speaking customers, driving our new digital strategy and ensuring every interaction is exceptional.
We are looking for a proactive professional who can identify customer needs, bridgemunication gaps, and help us scale up our international presence.
The RoleYou will manage the end-to-end customer journey for the Italian market, from initial outbound lead generation to long-term support. You will play a pivotal role in aligning our customer experience with our marketing initiatives while maintaining the high standards our clients expect.
Key Responsibilities
  • Product Expertise: Explain and demonstrate product features and functions; provide accurate quotes and pricing.
  • Customer Su...
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