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Customer Experience QA Analyst & Insights Coach

Company

Shopee

Location

kuala lumpur, kuala lumpur

Type

Full-time

Shopee is seeking a Quality Assurance professional in Kuala Lumpur. The role involves conducting audits on customer interactions, preparing insightful reports, and collaborating with various teams to enhance process efficiency and customer experience.

The ideal candidate holds a Bachelor's degree and possesses strong analytical and communication skills. Experience in quality assurance within the financial services or Fintech industry is a plus.

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