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Customer Experience Operations Project Manager

Company

Boehringer Ingelheim

Location

burlington, halton region

Type

Full-time

Responsibilities

  • The Position : Responsible for leading and delivering strategic, locally and globally driven business projects for the Human Pharma Business Unit (HPBU), from initiation through delivery and stabilization, using structured project management methodologies.
  • This role ensures effective cross-functional collaboration, stakeholder engagement, and compliance alignment across all phases of the project lifecycle.
  • Responsible for planning and executing projects that enable the Customer Experience Operations (CxO) organization, and the broader HPBU, to achieve its strategic and operational objectives.
  • This role leads projects involving cross-pillar teams within CxO, as well as with cross functional partners, to deliver projects on time, within scope, and with sustained business impact, while managing risks, stakeholder expectations, and dependencies.
  • The Project Manager applies structured project management me...

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