Five Below - 597 Farmington Avenue - Responsibilities: Ensure all crew members deliver WOW customer service and a fast, friendly checkout experience; Train the crew on the B.E.S.T. customer service experience; Lead the store to achieve and maintain customer service score goals as set by the District Manager; Oversee front-end operations and merchandising to meet or exceed brand standards; Perform opening/closing procedures, maintain store cleanliness, and assist in store manager duties when absent