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Customer Experience - Customer Support Manager

Company

GSI Electronics Inc

Location

Budapest, Budapest

Type

Full-time

Not everyone can claim to feed the world, but it is part of our every day. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity to work, building a better and more sustainable world. Join our extraordinary team today! 

AGCO is hiring a Customer Experience (CX) Measurement & Inner Loop Program Manager to accelerate the automation and digitalization of our global CX survey ecosystem, manage Qualtrics survey operations, and lead the development and regional roll-out of NPS Inner Loop program.



Your Impact

  • Inner Loop Program Management: Manage the full lifecycle of the CX Inner Loop program—scope, requirements, integrations, training, launch, KPIs, and ongoing improvements—ensuring strong business and technical alignment.

  • Oversee end‑to‑end automation of AGCO’s CX survey ecosystem, including definition of business requirements, survey triggering logic, business rules, data flow...

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