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Customer Experience & Brand Lead

Company

CAPEX

Location

pasay, metro manila

Type

Full-time

A logistics and customer service firm located in Metro Manila is seeking a Customer Service Manager to ensure brand compliance and develop exceptional customer service standards. The ideal candidate will have at least 3 years of relevant experience and proficiency in customer experience tools and software. Responsibilities include conducting quality assurance audits and leading training initiatives to foster a customer-centric culture. Opportunities for growth and participation in community events are also part of the role.
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