Permanent, Full Time

Are you passionate about creating unforgettable visitor experiences? Do you thrive in a customer-focused, high-energy environment where no two days are the same? Dark Sky Project is seeking a motivated and people-centred Customer Experience & Tour Guide to join our team in stunning Lake Takapō.

What you’ll be doing

• Delivering warm, professional customer service that enhances every visitor’s experience
• Supporting retail operations including bookings, enquiries, merchandising, and POS
• Guiding visitors through astronomy-focused experiences with enthusiasm and clarity
• Bringing Māori astronomy to life by delivering te reo Māori-centred astronomy tours that connect manuhiri to the stories of the night sky
• Assisting with onsite operations including housekeeping, kiosk, and F+B support
• Contributing to a strong team environment and upholding Ngāi Tahu values in daily mahi
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